I went through the process of getting a reasonable amount of estimates. Weatherguard was not the least expensive, but they weren’t the most expensive. After speaking to Jim and an acquaintance regarding Weatherguard and the reps from the other estimates I knew my choice would be Weatherguard.
Jim was phenomenal. I work 10 hours a day, 6 days a week, I didn’t have time to deal with everything that needed to happen. Jim did it all. Once I spoke to Jim and signed the papers all I had to do was deposit the insurance money and write the payment checks.
Jim not only worked with my insurance company and meet them at my home to discuss more options, he must have made 7 or 8 trips to my house to make sure all was well and better. He was there to check what was going on while they were installing my Roof.
He kept me informed throughout the entire process and was able to get more than my money’s worth. If I had to do it again I would call Jim.
Very Satisfied Customer
Auroria Brewer
I am a senior citizen and am writing an open letter of reference to anyone needing to deal with an insurance company regarding an insurance claim and needing to hire a contractor to do insurance related work resulting from storm damage.
Jim Walters of My Roof Reps did a great job representing MY interests to a Liberty Mutual adjuster this last summer. Liberty Mutual had only offered a partial repair to my roof in 2010 after shingles had blown off. The contractor I hired at the time with the limited funds offered by the insurance company did a terrible job … the new shingles blew off again and he was nowhere to be found.
My insurance agent recommended My Roof Reps after a storm this last summer. Jim met on site with and explained all the damage to my adjuster and was able to get my entire roof and gutters replaced and negotiated pricing directly with the insurance company. He found a great local roofing company who completed the work in a timely manner (one day for each job); their clean up was impeccable … Jim pre-planned the job requirements with the contractors and periodically showed up on-site to make sure additional “touches” were handled appropriately.
Jim dealt directly with my mortgage company to make sure all their requirements were adhered to as well.
I am happy with Jim’s professionalism and walking me through this process. You can feel confident your interests will be handled in a similar manner. I am also confident that if there is any warranty work to be done in the future, I can just call Jim and he will coordinate the contractor to get things done. My house looks great!
Sincerely
Olive McLaurin
